Keeps SaaS Platforms
Secure and Available

For most SaaS providers, an attack which makes their platform unavailable or unresponsive to customers is a direct threat to their business model. Along with potential loss of revenue, prolonged downtime also creates customer dissatisfaction, increases the churn rate, and damages their marketplace reputation.

Most SaaS providers have a variety of applications and endpoints that must be defended against web threats. Some also process traffic for their customers as well. For all SaaS providers, robust web security is vital.

SaaS platforms often offer sophisticated capabilities to their customers. Many web security solutions are not sufficiently customizable to correctly protect these complicated traffic structures.

As you offer more capabilities to your customers, your platform’s attack surface expands. Many web security solutions cannot adapt and self-learn as the underlying platform evolves, so they require frequent manual re-configuration. This process is usually difficult, time-consuming, and error-prone.

Most SaaS providers handle and process sensitive customer data. Since this is embedded in the traffic stream, it is imperative that the web security solution processes it appropriately. However, most web security solutions do not decrypt and analyze traffic on the SaaS provider’s infrastructure; instead, they use their own. This can create privacy issues.

Most SaaS platforms must comply with a wide variety of legal and regulatory standards. Their web security solution must be fully compliant as well.